Last updated: 8 May 2026
Welcome to Visualize AI. These Terms of Use ("Terms") form a binding agreement between you and HOMESHOPPER AI INC., a corporation incorporated in Canada with its registered office at 9655 49 Ave NW, Edmonton, Alberta T6E 5Z5, Canada ("we," "us," or "our"). They govern your access to and use of the Visualize AI mobile application (the "App") and the AI-powered design service offered through it (the "Service").
Please read these Terms carefully. By creating an account, signing in, or using the App, you agree to these Terms. If you do not agree, do not use the App.
By downloading, installing, or using the App, you accept and agree to be bound by these Terms and by our Privacy Policy. If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you and that organization.
These Terms apply in addition to the Apple App Store Terms of Service, the Google Play Terms of Service, and any other agreements you have with Apple Inc. or Google LLC. If there is a conflict between these Terms and those of the relevant store, the store's terms will govern with respect to your purchase, billing, and download of the App.
You must be at least 13 years old to create an account and use the App. If you are between 13 and the age of majority in your place of residence (typically 18, but in some Canadian provinces and other jurisdictions 19 or older), you may use the App only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.
Some jurisdictions impose higher minimum ages for processing personal data without parental consent. For example, the European Union and United Kingdom apply 16 by default under the GDPR and UK GDPR, with member-state variation down to 13. If applicable law in your location requires a higher minimum age, that law applies to you, and you must meet that age to use the App.
You may not use the App if you are barred from doing so under the laws of your country or any country where you access the App.
To use the App, you must create an account using one of our supported sign-in methods (Google Sign-In, Apple Sign-In, or email and password) provided through Firebase Authentication.
You are responsible for:
We are not liable for loss or damage arising from your failure to comply with these account responsibilities.
Visualize AI lets you upload a photograph of an interior room or outdoor space, select a style and space type, and receive an AI-generated image showing a redesigned version of that space. AI generation is performed using third-party large multimodal models, currently Google Gemini. The specific underlying models and providers may change over time without notice as we improve the Service.
Images you upload and images we generate for you are stored on Amazon Web Services (AWS) S3 infrastructure and associated with your account so that you can access them within the App.
The Service operates on a credit system. One (1) credit entitles you to one (1) AI image generation. Generations that fail because of a system error on our side will not consume credits. Generations that complete but produce results you do not like will consume credits — AI output is non-deterministic, and we cannot guarantee any particular result.
New accounts receive 5 starter credits at no charge. You may obtain additional credits through:
Pricing is in U.S. dollars. The amount you actually pay may vary depending on local taxes, currency conversion, and the pricing tier set by Apple or Google in your region. Prices may change in the future; any change applies only to new purchases or to subscription renewals after we have given you notice.
All features of the Service are identical across the free, one-time, and subscription tiers. Only the volume of credits available differs.
If you purchase a subscription, the following terms apply, in addition to the terms of the relevant app store:
All purchases of credits and subscriptions are processed by Apple or Google through their respective billing systems. We do not directly process payments and we cannot directly issue refunds. Refund requests are handled in accordance with Apple's and Google's refund policies, which are available on their respective websites. Whether a refund is granted is a decision made by Apple or Google, not by us. Nothing in this section limits any non-waivable refund rights you may have as a consumer under the laws of your place of residence.
You agree not to use the App to:
We may, at our discretion, suspend or terminate accounts engaged in any of the above conduct, with or without notice.
The Service uses AI models to generate images. AI-generated content has well-known limitations:
You use AI-generated Output at your own risk. We make no representation that any Output will meet your expectations, be free of errors, or be suitable for any particular purpose.
You retain all rights you already have in the photographs you upload to the App ("Inputs"). By uploading Inputs, you represent that you own them or have all rights necessary to upload them and to grant the licence below.
You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, and process your Inputs solely for the purpose of operating, maintaining, and improving the Service for you, including by transmitting them to our AI provider so that Output can be generated. This licence ends when you delete the Inputs from your account, except for backups retained in the ordinary course for a reasonable period and for processing already underway.
We do not use your Inputs to train our own AI models. Whether the underlying AI provider uses your Inputs for any purpose is governed by that provider's own terms; please review them if this is a concern for you.
As between you and us, you may use the AI-generated images we deliver to you ("Output") for personal and commercial purposes, subject to (a) these Terms, (b) the usage policies of the underlying AI provider, and (c) applicable law.
The legal status of AI-generated images is genuinely unsettled in many jurisdictions. In particular, copyright protection for purely AI-generated works is not currently recognized in some countries (including, as of the date of these Terms, the United States in respect of works lacking sufficient human authorship). We make no representation about whether you can claim copyright in any Output, or about whether any Output infringes the rights of third parties. You are solely responsible for evaluating the legal status of Output before using it, and for any consequences of that use.
The App itself — including its name "Visualize AI," its logo, design, user interface, source code, marketing copy, and any non-user-generated content — is owned by us or our licensors and is protected by copyright, trademark, and other laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App solely as permitted by these Terms.
Nothing in these Terms transfers any of our intellectual property to you.
You may delete your account at any time from within the App or by contacting hello@visualizeai.pro. When you delete your account, we will delete your Inputs, Output stored under your account, and account profile information from our active systems within sixty (60) days, except where we are required to retain certain information by law (for example, tax or transaction records related to purchases). Backup copies may persist for a limited additional period before they are overwritten in the ordinary course of our backup retention.
Cancellation of any active subscription must be done separately through your Apple App Store or Google Play account. Deleting your Visualize AI account does not, by itself, cancel your subscription.
We may suspend or terminate your access to the App, with or without notice, if we reasonably believe you have violated these Terms, if required by law or by Apple or Google, if continued provision of the Service to you would expose us to liability, or if we discontinue the Service in your region or entirely.
If we terminate your account for cause (a material violation of these Terms), unused credits — including unused one-time credits — are forfeited and will not be refunded.
We may add, change, or remove features of the Service at any time. We may also stop offering the App in your country or worldwide. Where reasonably possible, we will provide advance notice of material changes that affect paid features. The underlying AI models we use may change without notice; the qualitative behaviour of the Service may shift as a result.
The App and the Service are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by applicable law. We disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade.
We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any particular Output will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply only to the extent permitted by law.
To the maximum extent permitted by applicable law:
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability will be limited to the smallest extent permitted by law.
You agree to defend, indemnify, and hold harmless HOMESHOPPER AI INC. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your Inputs; (b) your use or misuse of the Service; (c) your violation of these Terms; (d) your violation of any law or any rights of a third party (including intellectual property and privacy rights); or (e) your use of any Output.
The Service relies on third-party services, including Apple, Google, Firebase Authentication, Amazon Web Services, and Google's Gemini AI models. Your use of those services through the App is also subject to their respective terms and privacy policies. We are not responsible for the acts, omissions, or content of any third-party service.
We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this document and, for material changes, give you reasonable notice through the App or by email to the address associated with your account. Your continued use of the App after a revision takes effect means you accept the revised Terms. If you do not accept the revised Terms, you should stop using the App and may delete your account.
These Terms and any dispute arising out of or relating to them or the App are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in that Province, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to applicable law, you and we agree that the courts located in Alberta, Canada, will have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms or the App, and you consent to personal jurisdiction in those courts. Nothing in this section limits any non-waivable rights you may have as a consumer under the laws of your place of residence.
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the App and supersede any prior agreements between us on this subject. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
The headings in these Terms are for convenience only and do not affect interpretation.
If you have questions about these Terms, you can reach us at hello@visualizeai.pro.
HOMESHOPPER AI INC.
9655 49 Ave NW, Edmonton, Alberta T6E 5Z5, Canada